BY NGOZI ONYEAKUSI

NIMC DG

In furtherance of President Bola Ahmed Tinubu’s Renewed Hope
Agenda and the Federal Government’s commitment to institutionalizing
a paperless public service, the National Identity Management
Commission (NIMC) has deployed WorkflowPro as its official
platform for the digital submission and management of
correspondence. The adoption of WorkflowPro marks NIMC’s formal transition to a
paperless operating environment and reflects the Commission’s
resolve to strengthen governance, improve administrative
efficiency, and standardize records management in line with
approved public sector reforms. The platform provides a secure, structured, and traceable system for managing both internal and
external communications, thereby enhancing accountability and
operational transparency. Under the new framework, all external correspondence to NIMC will be
processed electronically through WorkflowPro. The system enables
end-to-end tracking of submissions, accelerates internal routing and
response timelines, and ensures secure electronic archiving of official
records. This approach eliminates the risks associated with manual
handling of documents while reinforcing compliance with
established information management standards. The implementation of WorkflowPro is consistent with the Federal
Government’s Enterprise Content Management (ECM) policy, which
mandates the digitization of official records and the elimination of
physical file movements across all Ministries, Departments, and
Agencies (MDAs) .. Accordingly, all external correspondence addressed to the
National Identity Management Commission must be submitted via the
NIMC WorkflowPro platform, accessible through the official portal link or
by scanning the designated QR code:
Portal Link:https://workflowpro-nimc.com/Submit . Correspondence
To support effective implementation, NIMC has approved a 30-day
transition period from the date of this announcement, during
which stakeholders are expected to acquaint themselves with the
new process. Upon the expiration of

this period, the Commission will discontinue the acceptance of
manually submitted letters and paper-based correspondence. WorkflowPro was developed by NIMC’s in-house technical team
under the directive of the Director-General/Chief Executive Officer, Engr. (Dr.) Abisoye Coker-Odusote. The platform forms part of a
broader institutional reform agenda aimed at strengthening the
security of official communications, reducing administrative
delays, and entrenching digital governance within the public service. The National Identity Management Commission enjoins all
stakeholders to take note of this policy directive and ensure full compliance