MD, Access Bank, Herbert Wigwe


Access Bank Plc has upgraded its mobile banking app with a set of new features.

The additional features, according to the bank, allow customers to perform multiple functions including quick airtime top-up and funds transfer without signing on to the app.

“Customers can also initiate self-block and unblock cards on all channels; make domiciliary account transfers; reset forgotten PIN and make cardless withdrawals from any ATM,” Access Bank said in a statement on Monday.

“The upgrade, which gives the application a whole new look, also ensures the convenience of bill payments since a lot more utility and lifestyle billers have been added to the existing pool. The receipt generation feature has also been upgraded to real time generation,” it added.

The Group Head, Channel Services, Maryann Ezechukwu, was quoted as saying, “At Access Bank, we focus on delivering exceptional service to our customers and this has been revalidated with the execution of our frequently held customer engagement sessions which led to finding out what they would like to see on the mobile banking application

“As a bank, we appreciate our customers and recognise the importance of convenience to them, hence, the upgrade being fully premised on our customers speaking and